Severe Disruptions Hinder London Gateway Operations
London Gateway Port is facing ongoing operational disruption, severely affecting its capacity and efficiency. A series of setbacks – including IT failures, power outages, equipment shortages, and rail network issues – have collectively hampered the port’s ability to maintain normal service levels.
The situation worsened late last month when two major power outages disrupted terminal systems and crane operations. On June 26th, only half of the port’s module cranes were operational, coinciding with vessel berthing reaching full capacity and creating major yard congestion. Further complications arose on June 30th when a rail shunter incident caused infrastructure damage, halting rail services until July 1th.
These issues have had a significant impact on road freight. Hauliers are reporting severe delays, with “Operation Stack” measures resulting in queues exceeding an hour most mornings. Wait times at the quay have extended up to five hours, leading to missed appointments and reduced fleet productivity.
Customers are now facing delayed deliveries and potential surcharges from wasted journeys and prolonged waiting times. In response, hauliers are introducing port waiting time charges where delays exceed agreed limits.
Killick Martin is actively monitoring the situation and working to minimise disruption, aiming to reduce delays and avoid additional charges wherever possible. Customers are advised to be aware of the potential need for delivery rebookings as congestion continues.
